Apollo Root Cause Analysis™ Accreditation

Apollo Root Cause Analysis™ and RealityCharting® have been taught to over 100,000 people worldwide in eleven different languages for the past 25+ years. It has become known as the preeminent RCA methodology and is used by many of the fortune 500 companies and government agencies.

Since effective problem solvers are always in high demand, we regularly get calls from employers who are looking for someone who is “certified” in Apollo Root Cause Analysis™. To answer those questions we have developed our Investigator and Facilitator accreditation program that helps reflect an individual's understanding of the method and proficiency with the RealityCharting® software tools.

Demonstrating a comprehensive understanding of the principles of problem solving and implementing them successfully with numerous instructor reviewed exercises provides immediate credibility for any effective problem solver.

Remember, the single most important job skill employers ask for is “good problem-solving skills.” By having the skills to analyze any event and provide effective solutions, your organization will prevent problems from recurring and significantly increase the bottom line.

To become an Accredited Investigator:

  • Complete qualified classroom training provided by one of our trusted partners or complete RC Coach™ on your own.
  • Successfully complete a 50 question exam with a passing grade of 80%. Questions are randomly chosen from a database collection.
  • Analyze an event and submit a Realitychart for review. Must meet all requirements of an effective analysis to pass.
  • Upon successful completion, receive an exclusive Accreditation Certificate signed by Dean L. Gano.
  • If you choose, your name will be added to our list of Accredited Investigators, available on our web site, or you can remain anonymous.

To become accredited go to our store and purchase the Accredited Investigator package, after which you will begin a customized journey to accreditation.

To become an Accredited Facilitator:

  • Pre-requisite: Be an Accredited Investigator.
  • Successfully complete a comprehensive 100 question exam with a passing grade of 80%. Questions are randomly chosen from a database collection.
  • Certify that you have facilitated at least 10 incident investigations using RealityCharting®.
  • Facilitate a real world investigation under the tutelage of an Accredited Instructor.
  • Upon successful completion, receive an exclusive Accreditation Certificate signed by Dean L. Gano.
  • If you choose, your name will be added to our list of Accredited Facilitators, available on our web site, or you can remain anonymous.

To become accredited go to our store and purchase the Accredited Facilitator package, after which you will begin a customized journey to accreditation.

Instructor Accreditation

Historically, all ARCA instructors completed a rigorous training program supervised by Dean L. Gano or one of our trusted training partners. Certification required many hours of one-on-one coaching, the approval of the teaching instructor and an “above average” or “excellent” course critique rating from at least 85% of the students in their first class. Today this process remains much the same, but new Instructor’s must become accredited if they are to teach ARCA®/RealityCharting®.

To ensure our current instructors are teaching the new material according to our high standards, we are currently in the process of upgrading all existing “Certified Instructors” to new levels.

Beginning in November, 2013, the existing Certified Instructor’s will begin the process of becoming accredited to higher levels. The higher levels are Accredited Instructor, Accredited Champion, and Master Instructor. The following provides the basic requirements for each level.

Accredited Instructor:

To become an Accredited Instructor, the candidate must complete the following requirements:

  • Pre-requisite: Must be a Certified Instructor.
  • Successfully complete an examination that randomly presents 50 questions from a 100+ question database. The questions are directed at teaching the method.
  • Submit two Realitycharts of the candidates own events for review and approval by Dean L. Gano.
  • Commit to implementing/promoting the Culture Change Plan.

Accredited Champion:

To become an Accredited Champion Instructor, the candidate must complete the following requirements:

  • Pre-requisite: Must be an Accredited Instructor.
  • Teach a minimum of 20 ARCA™ classes OR have managed an approved effective problem-solving program for two or more years. The program must be one that promotes the effective problem-solving culture as defined in the training manual.
  • Create a new facilitation exercise that includes four or five roles with a minimum of two dialogs per person.

Master Instructor:

To become a Master Instructor, the candidate must complete the following requirements:

  • Pre-requisite: Must be an Accredited Champion with at least two years experience teaching and promoting a culture of effective problem-solving using RealityCharting®.
  • In keeping with the spirit of what it means to be a master of any craft, the Master Instructor must take the craft to a new level. So, attaining this level will mean proposing a project or study that will significantly improve the craft of effective problem-solving, implementing that plan and presenting the results to Dean L. Gano to show effective problem-solving has been taken to a new level. They may work with other Master Instructors or Dean Gano for guidance in this process. Possible projects or studies could be to find better ways to teach the process or some elements of the process or what it takes to get into a different industry, such as healthcare, legal, or science. The Master’s study/project could also find better ways to create an effective problem-solving culture within an organization.
  • Create at least two new exercises or examples for the training manual that relate to different market sectors, such as IT, Healthcare, Insurance, Human Resources, etc. These will be submitted to Dean L. Gano who will approve and place them in a common repository for all instructors to use as alternatives to the ones in the training manual, such that they can simply print and hand out to the appropriate classes.